Senior Business Analyst (PL322)

Job description

Paralucent is a boutique technology project delivery and staffing company that has had tremendous success over the past 19 years. We are a passionate group that has been focused on execution, delivery, and client satisfaction.

We are seeking an enthusiastic, passionate professionals for a Business Analyst role for our client in the consulting industry for 10 months with a possibility of extension (100% remote).


As Senior Business Analyst on the CRM technology team, they will be responsible for support/operations and will also be assigned to small enhancements, and projects as appropriate

Duration: 10 months

Location: LATAM/Canada (Remote)

Job requirements


• At least 5 years of experience as Business Analyst

• CRM technology team experience, responsible for support/operations and will also be assigned to small enhancements, and projects as appropriate

• Interpret customer business needs and translate them into application and operational requirements.

• Establish and clearly document requirements and develop use cases

• Lead or assist in Process Design workshops with the business, design and implement solutions related to new or existing business process needs

• Lead and facilitate the impact analysis for proposed technology changes by involving the appropriate IT teams and communicate any potential risks

• Create and refine preliminary design / mockup of new functionality and develop flow charts, functional diagrams and descriptions to communicate application design specifications, as required

• Provide configuration requirements when adding new functionality to existing software applications, when applicable

• Adhere to technology organization’s technical design and documentation standards and conform with applicable architectural standards