
Senior QA Automation Engineer - Enterprise Platforms & AI (PL4242)
- Hybrid
- "Toronto", Ontario, Canada
Job description
Paralucent is seeking a Senior QA Automation Engineer to lead quality engineering for a complex enterprise workflow and case-management platform. You will build the automation strategy and ensure requirements are traced through functional, integration, end-to-end, performance, resilience, security, accessibility, RPA and AI/model testing.
The ideal candidate treats quality as a delivery system, not a final testing phase.
What You'll Do
Create the test strategy, automation architecture, environment/data plan and quality gates for incremental releases.
Translate acceptance criteria, controls and non-functional requirements into executable tests and evidence.
Automate API, UI, workflow, document, integration and regression testing.
Design end-to-end scenarios covering intake, classification, routing, information retrieval, approvals, exceptions, dispatch, closure and audit.
Test failure handling, retries, reconciliation, unavailable systems, low-confidence AI results and manual fallback.
Coordinate performance, resilience, disaster-recovery, accessibility and security testing with specialist teams.
Lead AI-specific evaluation testing, including false positives/negatives, unsupported outputs, confidence thresholds and human overrides.
Maintain requirements-to-test-to-evidence traceability and production-readiness reporting.
Support UAT, defect triage, root-cause analysis, release decisions and post-production monitoring.
Coach engineers on shift-left testing and testability.
What Success Looks Like
Critical user journeys and controls have automated regression coverage.
Defects are detected before UAT and production, with improving escape and rework trends.
Every production release has complete, reviewable test evidence.
Integration, RPA, AI and fallback scenarios are tested under realistic conditions.
Quality reporting gives decision-makers a clear view of release risk.
Job requirements
7+ years in quality engineering or test automation for enterprise applications.
Strong experience automating UI, API, integration and end-to-end tests using modern frameworks.
Experience with workflow/case management, complex integrations and regulated production releases.
Experience in banking/financial services preferred; regulated-industry experience accepted.
Practical knowledge of performance, accessibility, security, resilience and disaster-recovery testing.
Experience with CI/CD quality gates, test-data management, defect analytics and traceability.
Strong analytical and communication skills.
Preferred Experience
Experience testing OCR, AI/ML or human-in-the-loop recommendations.
Experience testing RPA and legacy-system integrations.
Experience with bilingual applications and WCAG validation.
ISTQB or comparable quality certification.
Role Scorecard: Illustrative Measures
Final targets and cadence will be confirmed for the specific assignment. Typical measures include:
Automated regression coverage
Defect escape and severity trends
Test execution reliability
Requirements-to-evidence traceability
Performance/resilience results
UAT defect rate and turnaround
Release-readiness evidence timeliness
How You Demonstrate Our Core Values
Driven: Moves important work forward, recovers quickly from blockers and focuses on meaningful outcomes.
Takes Ownership: Closes loops, communicates risks early and remains accountable across handoffs.
Creative Problem Solver: Clarifies the real problem and proposes practical options with trade-offs.
Humbly Confident: Brings sound judgment, explains reasoning and actively invites challenge and feedback.
Customer Centric: Understands operational reality, success measures and the impact of decisions on users and the institution.
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