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Senior Technical Lead - Workflow & Case Management (PL5616)

  • Hybrid
    • "Toronto", Ontario, Canada

Job description

Paralucent is seeking a Senior Technical Lead to guide the engineering of a secure workflow and case-management solution for a regulated financial-services environment. You will translate architecture into working software, set engineering standards, lead design and code reviews, and ensure the team delivers maintainable, observable and production-ready increments.

What You'll Do

  • Lead detailed technical design and implementation across front-end, services, workflow, data, documents, audit and integration components.

  • Establish coding standards, branching, review, testing, logging, error handling and secure-development practices.

  • Design configurable patterns for case states, tasks, queues, SLAs, approvals, exception paths and business rules.

  • Guide implementation of identity, RBAC, least privilege, segregation of duties and immutable material-event logging.

  • Partner with the integration lead on APIs, events, file interfaces and controlled RPA dependencies.

  • Partner with the AI lead to integrate document-intelligence and recommendation services with human-validation and fallback controls.

  • Lead estimation, decomposition, technical spikes, code reviews and defect/root-cause analysis.

  • Ensure the solution is supportable through diagnostics, observability, runbooks and clear documentation.

  • Coach engineers and contribute hands-on to high-risk or foundational components.

What Success Looks Like

  • The codebase is secure, modular, testable and understandable by client and Paralucent teams.

  • Core workflow patterns are configurable rather than repeatedly hard-coded.

  • Engineering quality gates operate consistently and defects are found early.

  • High-risk technical decisions are proven through spikes before broad build.

  • Production releases are observable, recoverable and supported by complete documentation.

Job requirements

  • 8+ years in enterprise application engineering, including technical leadership of production delivery.

  • Strong full-stack expertise in a modern web and service stack; specific required technologies to be confirmed in the posting.

  • Experience with cloud-native architecture, APIs, identity, asynchronous processing, relational/non-relational data and document handling.

  • Experience with workflow/case management, configurable rules, audit trails and high-volume operations.

  • Strong secure-coding, automated-testing, code-review and production-support practices.

  • Experience in banking/financial services preferred; regulated-industry experience accepted.

  • Ability to lead distributed engineers while remaining hands-on.

Preferred Experience

  • Experience with .NET and React/Angular in AWS or Azure environments.

  • Experience integrating OCR, AI/model services, RPA and enterprise content systems.

  • Experience with bilingual/accessibility-aware applications.

  • Cloud or security certification.

Role Scorecard: Illustrative Measures

Final targets and cadence will be confirmed for the specific assignment. Typical measures include:

  • Sprint/release predictability

  • Code-review and automated-test coverage

  • Escaped-defect and severity trends

  • Technical debt and vulnerability closure

  • Availability/observability of delivered services

  • Reuse of configurable platform components

  • Engineering documentation and team enablement

How You Demonstrate Our Core Values

Driven: Moves important work forward, recovers quickly from blockers and focuses on meaningful outcomes.

Takes Ownership: Closes loops, communicates risks early and remains accountable across handoffs.

Creative Problem Solver: Clarifies the real problem and proposes practical options with trade-offs.

Humbly Confident: Brings sound judgment, explains reasoning and actively invites challenge and feedback.

Customer Centric: Understands operational reality, success measures and the impact of decisions on users and the institution.

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