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Technical Product/Program Manager (PL695)

  • Remote
    • Toronto , Ontario, Canada

Job description

Results-driven Technical Product and Program Manager with extensive experience in aligning team efforts with leadership priorities and end-user requirements. Proven track record in managing product backlogs, ensuring timely delivery of Gen AI solutions, and maintaining high standards of technical excellence. Adept at evaluating technical debt, coordinating with architects and vendors, and fostering a transparent and productive team environment. Strong communicator with a deep understanding of Gen AI concepts, web app development, and product design.

Key Responsibilities:

  • Backlog Management: Align team efforts with leadership priorities and end-user requirements, ensuring the product backlog is effectively managed.

  • Cross-functional Collaboration: Work with product managers, developers, and other technical stakeholders, including cloud, security, and privacy teams, to ensure timely delivery of Gen AI solutions.

  • Technical Debt Management: Evaluate technical debt and collaborate with architects to update and validate solutions, coordinating with vendors as needed.

  • Team Mentorship: Mentor and motivate the team, ensuring transparency and removing blockages to maximize alignment and productivity.

  • Client Communications: Manage client communications, ensuring clear and consistent updates on project progress while addressing any concerns promptly.

Job requirements

  • Gen AI Expertise: Strong understanding of Gen AI concepts and technical offerings from vendors and open-source alternatives.

  • Web App Development: Proficient in web app development and product design, ensuring user-centric solutions.

  • Technical Savvy: Hands-on experience with Azure Open AI, Azure, Langchain, Langgraph, and Agentic frameworks including Autogen, Copilot Studio, and RAG.

  • Vendor Coordination: Skilled in coordinating with vendors to ensure the integration of best-in-class solutions.

  • Team Leadership: Proven ability to mentor and lead teams, fostering a collaborative and high-performance work environment.

  • Communication: Excellent written and verbal communication skills, with the ability to manage client relationships effectively.

Technical Proficiencies

  • Cloud Platforms: Azure Open AI, Azure

  • Frameworks: Langchain, Langgraph, Agentic frameworks (Autogen, Copilot Studio, RAG)

  • Development Tools: Strong understanding of SDLC, DevOps principles, and development tools relevant to Gen AI and web app development.

Professional Attributes

  • Strategic Thinker: Ability to align technical efforts with strategic business goals.

  • Problem Solver: Strong analytical skills to identify and resolve technical and operational challenges.

  • Innovative: Continuously seeks innovative solutions to enhance product offerings and team productivity.

  • Detail-Oriented: Meticulous attention to detail in managing product backlogs and technical debt.

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